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HIPAA Privacy Practices

Last Updated: January 2023

At LPS Behavioral Health, protecting your privacy and the confidentiality of your health information is a top priority. We follow the Health Insurance Portability and Accountability Act of 1996 (HIPAA) to ensure your protected health information (PHI) is handled with the highest level of security and respect.

This page explains your rights under HIPAA and how we safeguard your health information.

What is Protected Health Information (PHI)?

Protected Health Information (PHI) includes any information about your health, health care, or payment for health care that could identify you. This can include:

  • Your name, address, phone number, or other personal details
  • Medical records and diagnoses
  • Treatment information and care plans
  • Insurance and billing information

How We Use and Share Your PHI

We may use and share your PHI for:

  • Treatment: Coordinating or managing your care with other healthcare providers.
  • Payment: Billing your insurance or you for services provided.
  • Healthcare Operations: Improving our services, staff training, accreditation, audits, and quality assurance.

We may also use or share your PHI as required or permitted by law, such as:

  • Reporting abuse, neglect, or certain diseases
  • Responding to court orders or legal requests
  • Preventing serious threats to health or safety

We will not use or share your PHI for marketing purposes or sell your information without your written permission.

Your Rights Regarding Your PHI

You have the right to:

  • Access Your Records: Ask to see or get a copy of your health records.
  • Request Corrections: Ask us to fix incorrect or incomplete information.
  • Request Restrictions: Ask us not to use or share certain information for treatment, payment, or operations.
  • Request Confidential Communications: Ask us to contact you in a specific way or at a certain location.
  • Receive a List of Disclosures: Request a list of when and with whom we’ve shared your PHI, except for routine uses.
  • File a Complaint: If you believe your privacy rights have been violated, you can file a complaint with us or with the U.S. Department of Health & Human Services. We will not retaliate against you for filing a complaint.

Our Responsibilities

  • We are required by law to maintain the privacy of your PHI.
  • We must provide you with this notice about our privacy practices.
  • We must follow the terms of this notice.
  • We will notify you if there is a breach of your unsecured PHI.

Changes to This Notice

We may update this HIPAA policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. Updates will be posted on our website and available upon request.

Contact Information

If you have questions about your privacy rights or wish to file a complaint, please contact us:

LPS Behavioral Health
Email: melissa@lpsbehavioralhealth.com
Phone: (765) 318-1225